How Technology Tools and Techniques enables Jamaican Animation to take flight

Animation as a form of artistic expression has been around since the 1920’s when Steamboat Willie, the Walt Disney short, became the first film with sound in 1928.

Since then a lot of new developements have popped up in the Animation space that are related in part to new technologies and the rediscovery and refinement of older ones. What’s going on today is as significant; it’s, however, being driven by a whole new set of forces.

New technology tools and a revival of techniques from the Old Masters that influence even video game design among CSEC Students (Deer, 2016, October 3) have me optimistic about the future of Animation, especially in Jamaica!!

So what are the trends in the animation landscape that will impact animation in the future?

Animation and Jamaica – Technology is vanishing

With the improved animation techniques, it’s becoming less obvious that you are watching an animated video as animators are going back to the basics of good storytelling.

No more is it about impressing audiences with technical wizardry; there is now arms races between big animation studios like Pixar and DreamWorks to develope high-end character performances and visual effects that can pass for reality.

Studios are spending tens of millions of dollars becoming, essentially, IT companies. Teams of creators producing stories to demonstrate their latest breakthroughs, such as improved shadow effects and more human like anthropomorphized characters.

Animation and Jamaica – Streaming platforms are driving demand

The explosion of new outlets is creating unprecedented opportunities for animated content in a wide range of styles, genres and format from more indie animators.

No more is it all about the big animation studios; combined with the right technology, they can make and distribute their animated content via:

  • Cable
  • Over-the-top
  • Online

Streaming is one such platform and no name is more synonymous with streaming animated content than Netflix. They have multiple niche audiences for all kinds of quirky original animated programs….and their competition is taking notice.

These new channels are opening up the world to previously unknown and undiscovered artists and studios with quality content. Anyone anywhere can create a compelling story in the middle of nowhere and the world will have a chance to see it.

Once it hits the right channels and gets the right amount of promotion, a small studio can achieve a release as big as any studio release. Only possible now, thanks to Social Media and Streaming Technologies.

Animation and Jamaica – Augmented and Virtual Reality is invading the physical world

If you love animation and digital imagery, you’d realize that it is spilling into other devices for your viewing pleasure:

  • Mobile devices
  • Augmented and virtual reality headsets
  • Immersive smart spaces
  • Holograms
  • Giant flat screen

Still, most of these hardware innovations are like a bridegroom awaiting the right software platform or app marriage to make them go viral and catch on with mainstream society. Animation and visual storytelling is key to making VR and AR the next medium for compelling animation.

Animation and Jamaica – Outsourcing is transforming teamwork

The idea of a global distributed workforce is somewhat new for animation production. Sure, offshore outsourcing has been happening for years….just not that much in animations, as the tech just did not exist.

But with the advent of cloud computing, the limitations of space and time are now obsolete. No longer does it matter where you are located; the new collaborative cloud based work tools not only make collaboration easier but also allow you to manage the workflow across a diverse set of people separated by geography.

These tools make animation more massively collaborative and thus teams can collaborate and share their ideas to help a story reach its full potential

Animation and Jamaica – New voices are joining the conversation

All these trends are lowering the barriers and cost to entry for upstarts around the world.

That means more stories that could not have told because some big studio had no interest in your animated concept can now be made at a lower cost but with quality matching that of the bigger studios. We’ll be hearing from lots of people and perspectives that haven’t been part of the animation industry before.

In a world where creativity is akin to energy, Animation is now being made a whole lot richer and easier to produce as it becomes easier to tap into this energy!!


  1. Deer, L. (2016, October 3). Jamaica’s US$332 billion dollar Industry heralded in CXC’s Animation and Game Design. Retrieved from


How Jamaicans can make money as a CSA, TSA or Sales Agent in Call Centers in Jamaica

The BPO (Business Process Outsourcing) Industry aka the Call Center World is booming in Jamaica.

Never has there been so much work opportunity for High School and Tertiary graduates (Deer, 2016, June 10) albeit short term!

Sutherland is taking on agents (Deer, 2016, September 29) and so is IBEX Global (Deer, 2016, September 26) as Jamaica Call Center Industry expands rapidly. This is even as AI threatens to make Human CSA’s obsolete (Deer, 2017, June 25) along with some 200,000 by 2021.

Watch this video and you’ll see that despite the negative press, nothing can stop the rapid expansion of Call Centers in Jamaica!!

Employment in the BPO Sector is expected to double from the current employment levels of 26,000, raising the value of the sector to some US$262.2 billion by 2022 (The Jamaica Gleaner, 2018, April 15). 60 firms are driving Call Center Growth in Jamaica including the following:

  • Xerox
  • Teleperformance
  • Sutherland Global Services
  • Alorica
  • HGS
  • Startek

At this current rate of growth, we will soon catch up with India and surpass the Philippines as the Call Center capital of the World!

So where does one apply? And what are the qualifications required?

Call Centers Hiring in Jamaica – Company Names and Addresses

Here is a quick listing of Call Centers and where to apply:

Startek Application

Sutherland Global Application

ADV Communications

The Towers

25 Dominica Drive

Kingston 5





10-16 Grenada Way

Kingston 5


IBEX Call Center


HGS (Hinduja Global Solutions Limited)


Tel: 599-8869


Human Resources Manager

Marlene Mcfarlane



Jamaica is suitable because of our close proximity to the main markets of Canada and the USA, the fact that we are natural speakers of English and our extensive Fiber Optic Network that connects the island.

This list is continually being updated so keep your eyes on this spot.

Qualification for the BPO Industry – What can you do for Call Centers

All these Call Centers listed above are currently hiring and their requirements are quite similar:

  1. Going the extra mile to delight our customers!
  2. The ability to meet and exceed set goals.
  3. Build sustainable relationships of trust through open and interactive communication.
  4. Accurately document and update records in required systems.
  5. Provide prompt resolutions to customer inquiries by providing appropriate and accurate information.
  6. Answer incoming calls from customers concerning technical support issues and inquiries in a professional, polite, and courteous manner.
  7. Field billing inquiries from customers while assisting in activating new service provisions, providing plan upgrade information, and cross-selling when applicable.

Basically there are two (2) categories of Call Center Agent:

  • Inbound – TSA and CSA agents
  • Outbound – Sales

These three (3) types of Call Center Agent can be described as follows:

  • TSA (Technical Support Agent) – Troubleshoot Electronic devices over the phone, requires a fair amount of technical skill)
  • CSA (Customer Service Agent) – Provide customer service in terms of answering queries relating to products and services using an interactive platform.
  • Sales Agents – Sell products and Service on behalf of a client with the aim to meet a sales quota or target set for that client

Applicants must be 18 years of age or older with at least 5 CSEC subjects (including Mathematics and English) or exam certification, diploma or equivalent.

Persons with a Degree or Diploma are also accepted but what makes you stand out is if you have prior customer service or Call Center experience.

Take a look at this video to get an idea of what Call Center work is all about and the kind of Agent you need to be.

You also need to be available 24-hour with the ability to work full-time hours and of course, you must possess excellent communication and presentation skills.

Typical salary at most Call Centers now starts at $370.00 per hour for most TSA and CSA. You make a lot more, however, if you are a Sales Agent as evidenced from the JA$400 per hour offered by IBEX (Deer, 2016, September 26).

The benefits are also similar across most Call Centers:

  • Paid time off
  • Overtime
  • Medical, dental and vision (optional)
  • Performance pay incentives
  • Career growth opportunities

Call Center and Telecommuting – The Slow rise of Virtual Call Centers

Salaries are set to increase, however as the competition for Call Center Agents with the level of experience and especially with Sales talent gets fierce.

Also, other smaller and more nimble Call Centers are coming, mainly from niche clients and entrepreneurs starting out small in Jamaica. I’ll list those smaller niches Call Centers in another blog article on my main blog My Thoughts on Technology and Jamaica.

The rise of Virtual Call Centers such as Kingston Call Center (Deer, 2017, July 23) and Versatel Marketing (Deer, 2018, January 6) means many very experienced agents may be opting to work at home, as many are now wanting to start their own BPO operations with their own Home office as this video on Call Centers explains.

Despite the negative news about salaries and compensation in the Call Center world (Duncan-Price, 2018, April 1), now is a Golden Age (The Jamaica Gleaner, 2018, April 15) for Customer Care in Jamaica.

Seize the opportunity to make a difference in your life as this can be your launch pad into the lucrative Customer Care Field and any other endeavour you wish to purse in life!!!



  1. Deer, L. (2016, June 10). How to find work in Jamaica at Call Centers – A Brief Listing of Call Center Job Openings in New Kingston. Retrieved from
  2. Deer, L. (2016, September 26). How to find work in Jamaica at Call Centers – IBEX Global paying 400 Call Center Agents JA$400 per hour. Retrieved from
  3. Deer, L. (2016, September 29). How to find work in Jamaica at Call Centers – 1500 Call Center Agents needed by Sutherland Global. Retrieved from
  4. Deer, L. (2017, June 25). Jamaica Computer Society and Ministry of S.E.T. fears AI will eliminate Call Center Jobs in 2021. Retrieved from
  5. Duncan-Price, I. (2018, April 1). Singapore Lessons: Jamaica’s Growth Beyond BPOs. Retrieved from
  6. The Jamaica Gleaner. (2018, April 15). Wheatley Projects BPO Sector Value To Soar To US$750M By 2020. Retrieved from
  7. Deer, L. (2017, July 23). How Kingston Call Center is creating the Jamaican Tele-commuting Workplace. Retrieved from
  8. Deer, L. (2018, January 6). How Jamaicans can make JA$100,000 in a Virtual Call Center Job at Versatel Marketing. Retrieved from


How Jamaican Instagram or Pinterest Models can make money as Talent Model

The path to becoming a model on Instagram or Pinterest is not easy.

You have to have the look, as well as the personality that Modeling Agencies are looking for. And yes, making money from modeling is no different from making money from selling any product or service on Instagram or Pinterest (Deer, 2018, May 20).

You have to be popular, with a following of at least 100,000 to 500,000 followers. To get to that level of subscribers on Instagram or Pinterest, you need to do the following to promote your Instagram or Pinterest modeling page via:

If you’ve managed to reach that coveted spot by applying the advice in my previous article on making money from Instagram or Pinterest (Deer, 2018, May 20), you can also sell your high-quality photographs to websites that will buy them (Deer, 2016, August 29), no matter where you live in Jamaica.

Even if you don’t make it to that coveted level, if you have at least 5000 follower as in the case of UWI student Tenagne Thompson (White, 2017, July 2), you can still promote yourself on Instagram or Pinterest and make a living from representing local Jamaican brands.

First, before you can work online, a few things are essential:

  • Paypal Account (Deer, 2015, September 9)as your main Payment Gateway
  • Payoneer Account (Deer, 2015, September 10), an Bank of America Prepaid Debit Card
  • Scotia VISA Debit (Deer, 2012, February 13)or CIBC First Caribbean VISA Debit Card
  • Broadband Internet at home from FLOW or Digicel Play (Deer, 2016, June 28)
  • Notebook or Journal to keep Track of all your Online Accounts and Passwords
  • Portfolio of Published Written Work on a blog or Website online i.e. Blogs, e-books
  • A VPN (Virtual Private Network) Connection
  • A Friend or relative living abroad

So how can an Instagram or Pinterest Model make it in Jamaica with less than 5000 subscribers?

Jamaican Instagram or Pinterest Model – Modeling and Talent Agencies abound

This as Instagram and Pinterest models can submit their channels as part of their portfolio to Top Modeling and Talent Agencies in Jamaica.

After all, once you have that many photos online, and you have at least 5000 subscribers with a high view and comment rate e.g. 1 comment per hour per image, your basically popular, as the song by MIKA featuring Ariana Grande points out.

They are already listed on Facebook in the list Modeling Agencies in Kingston, Jamaica but here are the main active ones:

Face Impressions Modeling Agency

Old Hope Rd

Kingston 6



Saint International Modeling Agency

Back Pasture District

Watermount. P. O. St.

Catherine Jamaica.



Sway Caribbean Model Agency

32 Courtney Walsh Drive




Fun Honeys – Jamaica

84 Hope Road




The Talent Agency Limited

Charlemont Drive




Pyoise’ Modeling Agency

3 Cargill Avenue, Shop # 5




Topshelf Sensual Sophistication

53-55 Barry Street

Kingston, Jamaica



KBC Talent Management and Modeling Agency

St. Andrew




Nation’s Beautiful Models Agency -NBM

38B Hagley Park Road, Kingston 10

Kingston, Jamaica



Vibrant & Innovative Productions

11 Latham Ave, Kgn 6



Monarchy Ent Talent & Model Agency




Lacartin Model Agency

Kingston, Jamaica



Meraki Entertainment

Cross Roads

Kingston, Jamaica



Sharing is caring so share this rather helpful list of Modeling and Talent agencies with your friends who have their own Instagram or Pinterest account and need.

Here’s the link:

Modeling Agencies in Kingston, Jamaica


  1. Deer, L. (2016, August 29). How Jamaicans make US$100 monthly from Stock Photography. Retrieved from
  2. Deer, L. (2017, March 26). How Jamaican can make money online – Flyer Distribution of Shortened URL Links in USA and other Countries. Retrieved from
  3. White, S. (2017, July 2). A young model making it on on Instagram. Retrieved from
  4. Deer, L. (2017, August 26). How Jamaicans can advertise for free locally and Internationally. Retrieved from
  5. Deer, L. (2017, September 18). How Jamaicans can make US$1000 per month as a Freelancer. Retrieved from
  6. Deer, L. (2018, May 20). How Jamaicans can make money from Instagram and Pinterest. Retrieved from


How Jamaicans can make money from G2A Goldmine Referral Program

Everybody likes video Games! So why not make money from selling them. has unbeatable pricing for video games. They also pay you to do referrals for games or keys for games. Best of all this is a MLM (Multi Level Marketing) system.

That means that not only do you get the commission for the sale but everyone who purchases a game is added to your referral network. And each order made by that person within the future also brings you a profit.

G2A Goldmine – Making Money from Referrals

G2A provide a referral service that’s known as G2A Goldmine. Once you register for the program, you can receive your own referral link. The referral link acts just like any affiliate link you may be familiar.

Check out the video as it drops info on G2A Goldmine!!

Once the interested persons click on your referral link and buy a game, you get a commission. This is because the web cookie is created at the time of the click tracks what your referral buys at G2A.

First, before you can work online, a few things are essential:

  • Paypal Account (Deer, 2015, September 9) as your main Payment Gateway
  • Payoneer Account (Deer, 2015, September 10), an Bank of America Prepaid Debit Card
  • Scotia VISA Debit (Deer, 2012, February 13) or CIBC First Caribbean VISA Debit Card
  • Broadband Internet at home from FLOW or Digicel Play (Deer, 2016, June 28)
  • Notebook or Journal to keep Track of all your Online Accounts and Passwords
  • Portfolio of Published Written Work on a blog or Website online i.e. Blogs, e-books
  • A VPN (Virtual Private Network) Connection
  • A Friend or relative living abroad

But this is where it gets interesting.

For every person who your referral refers to, you also get a percentage of their profit as 40% based on a MLM scale as follows:

  • 100% of the profit from direct referrals
  • 60% of the profit once your referral refers someone else.
  • 40% of the profit once your referral’s referral refers someone else.

You don’t even have to be a huge gamehead, promoting and blogging about games you’ve played, albeit that helps. Simply promote G2A Goldmine affiliate program on your website or your email network and earn passive income from your referrals.

So how do you promote a referral link?

How to promote your referral link – Advertise, SEO and SMM like crazy

You do it the same way you promote referrals (Deer, 2015, June 8); you drive traffic to the version of the link or to the Website with the link on it via:

  • Social Media Posting (backlinking)
  • Newspapers Ads
  • Targeted Flyer Posting
  • Purchasing Traffic from Fiverr

Remember sharing is caring so share this website to as many people as you can.



  1. Deer, L. (2012, February 13). How to use Scotia VISA Debit Card Online. Retrieved from
  2. Deer, L. (2013, September 15). How to ship things to Jamaica after you’re purchase them online. Retrieved from
  3. Deer, L. (2015, June 8). How Jamaicans can make Money from Referral Websites. Retrieved from
  4. Deer, L. (2015, September 9). How Jamaicans can make money online – Setting up a Paypal Account. Retrieved from
  5. Deer, L. (2015, September 10). How Jamaicans can make money online – Setting up a Payoneer Prepaid Mastercard. Retrieved from
  6. Deer, L. (2016, June 28). Digicel Play has 35,000 customers as FLOW Jamaica Horizon fails to impress. Retrieved from